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Knowledge base - FAQ
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Technical/Support
Connection problem: reset or request a password reset
What do I do if I lose my password? I can't find my login details?
The platform invitation was not received, what should I do?
How to get help using the platform?
What equipment is needed to complete the training courses?
What are the IT prerequisites for a SafeTeam Academy experience?
How do I add or modify a learner's name?
I can no longer connect to the training platform.
Training
Creating a custom video-simulation training: the main stages of collaboration
How to submit a training need on SafeTeam Academy?
Disability question: Can I take the training courses?
Is it necessary to have a dedicated room or high-tech computer equipment?
Can the training courses be delivered in person?
Who is the target audience for these training programs?
Is the training recognized/certified/referenced?
How does video-simulation training work?
How is a video-simulation training course at SafeTeam Academy structured?
How is e-learning training organized?
How does a deployment work? \/ How to deploy training to a large number of healthcare professionals in practice?
Is the training certifying?
Management and Financing
Is the training supported by the ANDPC?
What is CPD?
How do you approach ANFH?
What funding is available? How is training financed (IFAQ, etc.)?
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