Why the SafeTeam Academy?
To improve patient safety and the quality of care by developing soft skills and addressing human factors in healthcare.

In 2022, medical errors were among the top 10 causes of death, according to the WHO*. These incidents are partly due to communication breakdowns, failures in information sharing, distractions, and task interruptions*.

While healthcare facilities implement numerous strategies and deploy tools to limit serious adverse events, reducing accidents in healthcare remains a challenge. The demand for care and the number of patients requiring treatment, in particular, increase every year. Medical conditions are becoming increasingly complex. Interactions between healthcare professionals are growing exponentially, and human resources are under strain, especially after two years of the pandemic. The SafeTeam Academy was designed by healthcare professionals with expertise in these areas, with the goal of fostering teamwork and patient safety, and with the aim of supporting all stakeholders in the healthcare system toward a more humane approach to medicine. Where does the name SafeTeam Academy come from? SafeTeam is a variation of “Safety.” But it also translates to “a safe team” in the sense of security, a term used in some industries. We believe that the current challenge in healthcare is to transform a team of experts into an expert team. And fortunately, solutions exist, such as taking human factors into account. In concrete terms, this involves developing soft skills such as teamwork, workload management, communication, situational awareness, and self-awareness (stress and fatigue management). This investment, necessary for our patients, also addresses a need among healthcare professionals, who are constantly striving to improve the quality of their care. To train healthcare professionals in these skills, simulation has become essential in just a few years as a key training tool for high-risk professions. Since 2010, the French National Authority for Health (HAS) has promoted simulation in healthcare, and a comprehensive guide on this topic was published in 2019. The SafeTeam Academy is a training platform (Learning Management System, also known as LMS) that offers innovative, immersive video training courses simulating healthcare scenarios. These courses may be produced by SafeTeam Academy or developed in partnership with other organizations that have expertise in a particular field (simulation centers, healthcare facilities, manufacturers, etc.).

In practice, this involves using film as a tool for learning through personalized short films.

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The SafeTeam Academy uses the realism and authenticity of immersive video to facilitate the analysis of practices, the acquisition of new skills, and the application of knowledge in real-world situations.

This concept has a mission: to improve patient safety, and more broadly, to optimize the quality of care and the well-being of healthcare professionals.

There are many uses:

• maximize the impact of a full-scale simulation session by introducing concepts through e-learning beforehand
• re-exposes healthcare professionals remotely to a video-based immersive scenario that challenges their practices
• train all healthcare professionals in a facility or department on a large scale and quickly, while ensuring that patient care is not compromised
• brings teams together around a common project to improve the quality of care
• Improve the safety culture and conduct a safety audit during a large-scale training event.
• Improve the quality of working life and conduct an HR audit during a large-scale training event.

If these topics interest you, follow us on social media, subscribe to our newsletter, and feel free to contact us and exchange ideas with our team members.‍

Together, let's make the healthcare system safer!‍

1*. WHO | 10 facts on patient safety. WHO. http://www.who.int/features/factfiles/patient_safety/en/ (accessed 27 Jan 2019).

2*. Joint Commission Center for Transforming Healthcare releases targeted solutions tool for hand-off communications. Jt Comm Perspect Jt Comm Accreditation Healthc Organ 2012;32:1, 3.

3*. Simulation in Health: From Theory to Practice, by Sylvain Boet, Jean-Claude Granry, and Georges Savoldelli