Published on
May 7, 2026

Human factors in drug safety: when things go wrong

The safety of injectable medications remains a major patient safety concern, despite advances in human factors. Intravenous medication errors are primarily linked to systemic failures: lack of standardization, illegible labeling, unrealistic procedures, and excessive reliance on individual vigilance. The approaches recommended by the ANSM (French National Agency for Medicines and Health Products Safety), the SFAR (French Society of Anesthesia and Intensive Care), and the SFPC (French Society of Clinical Pharmacy) emphasize the importance of safe system design, standardized practices, and the use of ready-to-administer medications. Integrating human factors allows for a lasting reduction in risks, serious adverse events, and medico-legal impacts.

The safety of injectable medications—particularly intravenous administration—remains a high-risk area in healthcare, despite advances in human factors and ergonomics. This article highlights how poorly designed systems perpetuate persistent hazards, and why a systems approach must go beyond simply calling for vigilance.

1. The Paradox of Safety—Progress vs. Real-World Practice

In many high-risk fields (aviation, nuclear), human factors principles have revolutionized safety. The healthcare sector has adopted some of these approaches (checklists, a culture of feedback), but the administration of injectable medications remains a systemic weakness —particularly in anesthesia, emergency care, intensive care, and pediatrics.

Regarding medication risk management and best practices, the French National Agency for Medicines and Health Products Safety (ANSM) provides recommendations and updates: https://www.ansm.sante.fr

2. Medication Errors: Systemic Causes

Intravenous medication errors are not merely individual mistakes—they reflect systems in which:

  • the packaging is similar,
  • concentrations vary,
  • preparation devices are not standardized.

Human factors show that vigilance alone is not enough: system design must minimize opportunities for error.

3. Standardization and Best Practices

Standardization of practices—in the selection of products, concentrations, labeling, and procedures—is a key tool but is still not widely adopted.
Professional organizations such as the French Society of Anesthesia and Intensive Care (SFAR) and the French Society of Clinical Pharmacy (SFPC) issue professional guidelines that help shape this standardization.

📌 SFAR (French Society of Anesthesia and Intensive Care) — recommendations on anesthesia and safety of practices: https://www.sfar.org

📌 SFPC (French Society of Clinical Pharmacy) — recommendations on clinical pharmacy and medication safety: https://www.sfpc.eu

These resources provide methodological guidelines, training, and expert consensus to help standardize practice and reduce harmful variations.

4. The Myth of Vigilance

Traditional approaches in healthcare settings still too often rely on messages such as "be more vigilant." In human factors theory, this type of directive does not address the root causes: cognitive load, interruptions, fatigue, and organizational constraints make errors statistically inevitable if the system has not been designed to prevent them.

5. Ready-to-Administer and Error Reduction

A key solution identified in several international studies is the use of ready-to-administer (RTA) medications, which are industrially prepared to eliminate risky preparation steps.
Data suggest that these solutions:

  • significantly reduce errors,
  • reduce infections,
  • lighten the workload of healthcare professionals,
  • can reduce overall error-related costs.

This type of systemic approach is central to the best practice recommendations promoted by the SFAR and the SFPC in their publications.

6. Theory vs. Prescribed Practice

Many written procedures do not reflect what actually happens in daily practice. There is a significant gap between prescribed work and actual work, which encourages common—and understandable, though dangerous—workarounds. A transformation of procedures, taking into account the real constraints on the ground and ergonomic principles, is essential.

7. Toward a Cultural Revolution

This article calls for a cultural revolution in drug safety:

  • incorporate human factors principles into system design;
  • strengthen the standardization of practices;
  • promote off-the-shelf devices;
  • values sound professional advice.

This transformation is not about placing blame on healthcare professionals, but about improving systems—where the real opportunities for reducing errors and improving patient safety lie.

Source: Hambly P. The human factors of medication safety: Wings fall off. Journal of Patient Safety and Risk Management. 2025;0(0).

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Frédéric MARTIN
SafeTeam Academy
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