Criterion 2.2-12 of the HAS Certification Framework: Requirements and Challenges
Criterion 2.2-12: A Mandatory Element for All Healthcare Facilities
Criterion 2.2-12, from the French National Authority for Health (HAS) Certification Framework, version 2025, is a mandatory requirement that applies to the entire healthcare facility. Its main objective is to ensure that teams are capable of managing life-threatening emergencies. This requires an immediate response and optimal coordination to save the patient’s life. To assess compliance with this criterion, several elements are examined: At the professional level: There must be a single, dedicated phone number to contact a licensed physician in the event of a life-threatening emergency, and this number must be known to all staff. All healthcare professionals must be trained in first aid procedures, including the ability to recognize a life-threatening emergency and know the appropriate course of action. Emergency carts or bags must be appropriate for the patients in the unit and easily accessible.
- An evaluation must be conducted of the overall system for managing life-threatening emergencies in order to verify its effectiveness.
In summary, Criterion 2.2-12 requires not only individual training for professionals, but also a robust organizational structure, access to appropriate equipment, and a continuous improvement process based on evaluation and simulation.
Safeteam training: a concrete response to the requirements of Criterion 2.2-12
To enable healthcare professionals to develop and maintain the skills required by Criterion 2.2-12, particularly through training and simulation exercises, Safeteam offers the "Managing Life-Threatening Emergencies in the First Response Unit" training course. [P46]. This training is intended for all healthcare staff.
Its structure is specifically designed to facilitate effective learning in a short period of time: 2 hours in total. As mentioned earlier, these 2 hours are divided into two one-hour modules:
- Part 1: Independent, asynchronous (1 hour)
- This section begins with an introduction to the training and a pre-test to assess your current level.
- The focus of this session is an immersive video simulation. You will take on the role of a healthcare professional and must manage three consecutive life-threatening emergencies (respiratory, neurological, and circulatory distress). The goal is to help you quickly learn how to assess the situation and develop the essential reflexes required of a first responder.
- At the end of each video simulation, an "expert's perspective" analyzes the situation.
- Assessment is ongoing throughout this section through immersive role-playing, professional scenarios, and real-life cases. Interactive quizzes with immediate feedback reinforce continuous monitoring and skills validation.
- This section also includes additional resources, with an in-depth focus on the emergency cart (its purpose, regulations in healthcare facilities, best practices for its use, inspection, and restocking)—a topic directly related to the requirements of Criterion 2.2-12. Expert input from the Paris Fire Brigade (BSPP) on cardiopulmonary resuscitation is also included.
- It concludes with a post-test to measure progress and an action plan.
- Part 2: Group session via videoconference (1 hour)
- This second hour is devoted to debriefing the video simulation.
- It is led by a human factors expert.
- The objective is to analyze, both collectively and individually, the situations encountered during the simulation. You are asked to identify the gaps between your current practice and the recommendations for managing life-threatening emergencies and using the emergency cart.
- This allows you to identify areas for improvement, both individually and as a team.
- Together, you will develop an individual and team action plan and strengthen teamwork.
The teaching methods for this training are varied, incorporating video simulations, case studies, quizzes, videos, and articles. The skills covered are: Protecting (securing), Alerting (detecting and structuring the call), and Providing First Aid (administering immediate care). One of the specific learning objectives is to know how to use the emergency cart effectively. The training is 100% online. Successful completion requires a score of at least 70% on the post-test and full completion of the course. By participating in this training, professionals develop concrete reflexes for the crucial first ten minutes of a life-threatening emergency. This contributes to patient safety, compliance with regulatory requirements (such as Criterion 2.2-12), operational efficiency, stress reduction, and optimized quality of care.
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