🔷 Overview

The first interview by the emergency reception organizing nurse is a key moment in the patient's care. It determines the severity of the clinical situation and directs the patient to an appropriate circuit. This training offers an update on best practices to secure reception: identity vigilance, transmissions, and clinical assessment.

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🔷 Description

Pre-requisites:

• Be a healthcare system professional

Duration:

• 1 hour independently
• 1 hour in a group (videoconference debriefing)

HAS certification criteria:‍

• Criterion 2.3-03: The emergency team ensures that the patient is directed through circuits and within timeframes appropriate to their care.
• Criterion 3.2-04: The hospital trains its professionals in risk management using healthcare simulation tools.

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🔷 Strengths

• Three key concepts for a successful reception are addressed: identity vigilance, communication and clinical assessment.
• Filmed interview with Fabien Ramon, former physician of the special forces, head of the aeromedical evacuation unit.
• Mixed format, combining video immersion, individual reflection and collective debriefing.
• The training course "Management of respiratory distress in the resuscitation room" (P07.2) allows nurses to continue the patient's circuit for a more global immersion.

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🔷 Program

PART 1: autonomous, asynchronous

• ‍Introduction totraining

• Pre-test (positioning test)‍

• ‍‍Video simulation‍
  
  • Immersive video-simulation of a 46-year-old patient presenting with dyspnea. The interview is carried out by an IOA in pair with an orderly, from identity check to transfer to the outpatient department.
  • Filmed interview: synthesis, situation analysis, focus on the ABCD tool for a comprehensive clinical assessment.

• ‍Post-test (measuring progress and validating skills) & Action plan

• ‍Training assessment

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PART 2: collective, videoconference debriefing

• ‍Video-simulation debriefing with a teamwork expert
  
  • Identify discrepancies between professional practice and best practices to improve the admission interview.
  • Identify individual and team areas for improvement.
  • Establish an individual and collective action plan to strengthen teamwork.