🔷 Overview
This training improves leadership in crisis situations to strengthen the ability to effectively manage resources, communicate clearly and reassuringly, and make strategic decisions under conditions of stress and uncertainty.
🔷 Description
Pre-requisites:
- Be a healthcare system professional
Duration:
- 1 hour independently
- 1 hour in a group (videoconference debriefing)
HAS certification criteria:
- Criterion 3.2-04: The hospital trains its professionals in risk management using healthcare simulation tools.
- Criterion 3.2-10: The governance has a policy for managing interpersonal difficulties and conflicts.
🔷 Strengths
- Presentation of leadership styles to avoid.
- Mixed format, combining video immersion, individual reflection and collective debriefing.
🔷 Program
― Self-paced learning (asynchronous)
- Introduction totraining
- Pre-test (positioning test)
- Video simulation
- Immersive video-simulation of crisis management in a surgical department following a medication error committed by the paramedical team.
- To go further
- Presentation of leadership styles to avoid and decontextualization using the «Dark Vador» case.
- Post-test (measuring progress and validating skills) & Action plan
- Training assessment
― Group debriefing via videoconference (synchronous - optional)
- Video-simulation debriefing with a teamwork expert
- Identify discrepancies between professional practice and best practices to improve leadership in crisis situations.
- Identify individual and team areas for improvement.
- Establish an individual and collective action plan to strengthen teamwork.
◆ In-house training session ◆
Price per learner, applicable for a reference group of 10 professionals. This price gives each learner access to the e-learning course. A group debriefing via videoconference can be organized at the end of the training upon request (optional, based on a quote).
◆ Individual license ◆
Annual subscription giving access to the entire catalog on an individual basis. Group debriefings are reserved for in-house training and are available as an option for groups.




