The platform invitation was not received, what should I do?

You are a learner :

If you haven't received your invitation to the platform, please check first that it hasn't gone into your spam folder. If this is not the case, please contact your training instructor.

You are a training instructor:

If one of your learners has not received the invitation to the platform, please check with him or her to ensure that it has not been received in the spam folder. If this is not the case, please contact us at the following e-mail address support@safeteam.academy. We'll first check that the e-mail address we have is correct, then send him another invitation.