🔷 Overview

Aimed at all professionals working in hospitals, this training, focused on optimizing care through the effective use of feedback, explores how and why to implement feedback to ensure patient safety.

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🔷 Description

Pre-requisites:

• Be a healthcare system professional

Duration:

• 45 min in stand-alone mode
• 1 hour in a group (videoconference debriefing)

HAS certification criteria:‍

• Criterion 3.1-04: The hospital promotes a culture of reporting adverse events, including near misses.
• Criterion 3.2-04: The hospital trains its professionals in risk management using healthcare simulation tools.

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🔷 Strengths

• Filmed interview with Nathalie Robinson, health executive, Nurse Anesthetist, and founding member of Human Factors in Healthcare.
• Concrete examples in various contexts to cover different situations (operating room, patient journey, surgery department)

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🔷 Program

PART 1: autonomous, asynchronous

• ‍Introduction totraining

• Pre-test (positioning test)‍

• Interactive training: dynamic video‍
  
  • What is feedback?
  • Why, how, and when to implement it?
  • The essential pillars for developing it.
  • How to analyze an event?

• Summary of key elements
  
  • Based on concrete cases, dynamic reflection on the analysis to be adopted as part of a feedback.

• ‍Post-test (measuring progress and validating skills) & Action plan

• ‍Training assessment

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PART 2: collective, videoconference debriefing

• ‍Video-simulation debriefing with a team work expert‍
  
  • Identify discrepancies between professional practice and best practices to effectively participate in or implement a debriefing.
  • Identify individual and team areas for improvement.
  • Establish an individual and collective action plan to strengthen teamwork.