🔷 Overview

This immersive training raises awareness of the different dimensions of mistreatment that patients may face. By adopting different points of view (patient, caregiver, witness), it encourages awareness of the danger of routines and the strategies to implement to improve practices.

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🔷 Description

Pre-requisites:

• Be a healthcare system professional

Duration:

• 1 hour independently
• 1 hour in a group (videoconference debriefing)

HAS certification criteria:‍

• Criterion 1.1-01: The patient benefits from respect for their privacy and dignity within a secure environment.
• Criterion 1.1-06: The patient benefits from compassionate care.
• Criterion 1.3-01: The patient expresses their free and informed consent regarding their care plan and its modalities.
• Criterion 3.2-04: The hospital trains its professionals in risk management using healthcare simulation tools.

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🔷 Strengths

• Through interactive video simulation, you will follow the journey of a patient hospitalized in the emergency room. You will become aware of abusive situations resulting from routines or progressive deviance of behaviors.
• Targeted feedback and debriefing will allow for a reflexive and critical approach to help you permanently anchor these reflexes of beneficence in your professional daily life.
• Mixed format, combining video immersion, individual reflection and collective debriefing.

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🔷 Program

― Self-paced learning (asynchronous)

• ‍Introduction totraining

• Pre-test (positioning test)‍

• ‍‍Video simulation‍
  
  • Immersive video-simulation‍ presenting a patient's journey during her emergency hospitalization for an ectopic pregnancy. It's up to you to analyze the situations and interactions with each professional to improve the patient experience.
  • Continuous assessment through immersive role-playing, real-life situations and case studies.

• ‍Post-test (measuring progress and validating skills) & Action plan

• ‍Training assessment

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― Group debriefing via videoconference (synchronous - optional)

• ‍Video-simulation debriefing with a human factors expert‍
  
  • Identify discrepancies between professional practice and recommendations regarding communication and the detection of signs of ordinary mistreatment.
  • Identify individual and team areas for improvement.
  • Establish an individual and collective action plan to strengthen teamwork.