🔷 Overview
Discover an innovative approach by putting yourself in the patient's shoes. This training will allow you to adopt an empathetic perspective to improve your skills and enhance the quality of care provided.
🔷 Description
Pre-requisites:
- Be a healthcare system professional
Duration:
- 45 min in stand-alone mode
- 1 hour in a group (videoconference debriefing)
HAS certification criteria:
- Criterion 1.1-06: The patient benefits from compassionate care.
- Criterion 3.2-04: The hospital trains its professionals in risk management using healthcare simulation tools.
🔷 Key benefits of the training
- Raising awareness of the importance of caregiver-patient communication through an immersive simulation.
- Mixed format, combining video immersion, individual reflection and collective debriefing.
🔷 Training program
― Self-paced learning (asynchronous)
- Introduction totraining
- Pre-test (positioning test)
- Video simulation
- Immersive video-simulation tracing the care of a patient suffering from anaphylactic shock after a medication error. The simulation is presented according to the patient's own experience.
- To go further
- Develop positive communication in care.
- Focus on the anxiety of patients in critical care and strategies to minimize it.
- Post-test (measuring progress and validating skills) & Action plan
- Training assessment
― Group debriefing via videoconference (synchronous - optional)
- Video-simulation debriefing with a teamwork expert
- Identify discrepancies between professional practice and best practices to improve professional conduct.
- Identify individual and team areas for improvement.
- Establish an individual and collective action plan to strengthen teamwork.
◆ In-house training session ◆
Price per learner, applicable for a reference group of 10 professionals. This price gives each learner access to the e-learning course. A group debriefing via videoconference can be organized at the end of the training upon request (optional, based on a quote).
◆ Individual license ◆
Annual subscription giving access to the entire catalog on an individual basis. Group debriefings are reserved for in-house training and are available as an option for groups.




