The healthcare system is undergoing rapid change, and despite technological advancements, the workload of healthcare professionals is increasing, thus increasing the risk of medical errors.
These accidents are partly due to communication breakdowns and information sharing failures.*
In this context, it is necessary to implement strategies that enable healthcare professionals to ensure reliable care and guarantee patient safety.
Securing Information Sharing
Sharing refers to all the methods used to exchange information between members of a healthcare team to ensure continuity of care. It involves facilitating the flow of information and acting as an intermediary.
Whether oral or written, communication between different healthcare professionals is essential and indispensable in patient care, particularly in terms of safety and quality. Moreover, communication gaps are highlighted in several surveys, especially the national ENEIS surveys. This is why inter-team communication is a crucial communication issue. It ensures that all team members have a thorough understanding of their patients and facilitates the prioritization of care within healthcare facilities. Communication can also be used as a focus for improving communication and teamwork within healthcare facilities. To succeed in this task and achieve an effective level of communication, healthcare teams must dedicate time to training on this subject and ideally develop team reflection around innovative training methods. Using the SAED tool for effective handovers src="https://cdn.prod.website-files.com/61f1c5bbc327ec3679e7457c/67b5c3cd89de3e0925c658c2_6232e789517e5e557c424453_Capture%2520d%25E2%2580%2599e%25CC%2581cran%25202022-03-16%2520a%25CC%2580%252011.00.16.png" width="auto" height="auto" loading="lazy">
With the primary objective of ensuring patient safety and promoting teamwork, the HAS (French National Authority for Health) is highlighting a tool that can facilitate communication between healthcare professionals.*
This communication tool, This is the SAED tool, which stands for "Situation Antécédents évaluation demande" (Situation Background Assessment Recommendation), the French adaptation of the Anglo-Saxon tool S.B.A.R. "Situation Background Assessment Recommendation." It's a tool that allows healthcare professionals to structure their oral communication with other professionals. This process consists of several standardized steps that help caregivers anticipate the information needed to ensure quality communication between those involved regarding a patient's care. The objective? Preventing adverse events resulting from misunderstandings during handovers, facilitating clear and concise communication, and avoiding oversights.
SafeTeam Academy and Handovers?
Through its innovative training programs, SafeTeam Academy aims to support healthcare professionals and provide them with the tools necessary for reliable care.
Following the checklist, the founders of SafeTeam Academy prioritized working on handovers and thus developed their second and third modules on this topic.
Their second module simulates a handover in the post-anesthesia care unit and is intended for healthcare professionals working in these settings (registered nurses, nurse anesthetists, and anesthesiologists). The third module focuses more on handovers within the wards, in medicine or surgery, and also addresses the issue of medication administration. In these modules, healthcare professionals explore several points: practices to implement, methods for transmitting information, strategies for preventing medication errors, and managing task interruptions. If you too would like to contribute to improving the reliability of care within your facilities, choose SafeTeam Academy training and contact us to learn more at: contact@safeteam.academy. *Joint Commission Center for Transforming Healthcare releases targeted solutions tool for hand-off communications. Jt Comm Perspect Jt Comm Accreditation Health Organ 2012;32:1, 3.
